[Den]

Having worked retail and customer service, being kind to retail and customer service workers is automatic for me. Which is part of why I get so pissed off when I hear about customers acting like spoiled brats or acting entitled. Heck, I get mad at my dad for being a jerk to fast food workers. I've found that being nice and polite, and keeping calm when there's a problem generally works better, and for me, it's easier to do than to work myself up into a temper tantrum.