|
|
#1266
|
|
Serena Yuy
Woo, Graduated High School
|
Eh some girl who was on drive thru window decided to bitch me out for not getting all her drinks ready. I kind of told her that if I don't get all of the drinks, she is to make sure of it and get them herself if I don't get them all. I had some, and she bitched at me for not getting the other one for her when I had already moved onto a different order I was taking on headset. I snapped at her and told her I was taking an order. She didn't speak loud enough for me to hear her when she asked about a drink from a previous order. She claimed "Oh I have to check the orders"
I should have bitched her out and told her that part was also to make sure the drinks were there and if I didn't get them and I was busy, get it yourself... That's why there are 2 stands of cups on either side of the drink machine.
I've done drive thru window before. I can juggle (it is possible) checking the orders on the line, making sure all the drinks are there, and to get the rest of the drinks made if the headset didn't get it.
One thing that irked me is she was waiting for me to finish putting in an order, there were drinks I had put in the order. She just stood there. She didn't peek over and see what the drinks were. the freaking princess just stood there. -.- I even told her that if she's not doing anything, check to see if I need drinks and I haven't started them, get them yourself. -.-
UGH!
There's something called teamwork and communicating loud enough to each other. I did it quite well with this other girl who was headset on Sunday while I was window. I checked and made sure all the drinks were there when I had the receipt and I would check both the line and the girl on headset and get the drinks ready if she was busy with taking an order and didn't start the drinks yet. We do the same thing for each other when we're both on front cash.

|
|
Posted 05-01-2012, 09:24 PM
|
|
|